VoIP is becoming increasingly important for businesses to connect with their employees and customers. Small businesses, in this age of technology, seek effective and efficient means of communicating with their clientele. Hence, prioritizing superior call quality when selecting the optimal VoIP Phone Service for Small Business is important. The growing popularity of VoIP services attests to this phenomenon, as businesses adapt to this evolving landscape.
Making calls via the internet is known as VoIP or Voice Over IP, and implementing it can drastically reduce the expenses your business spends on phone bills. Moreover, VoIP enables you to make endless global calls at an affordable price. This VoIP phone service is a useful tool for connecting and uplifting your employees. This guide will explore some of the best VoIP phone services for small business.
Best VoIP Services for Small Businesses –
There are 20+ VoIP business phone service providers in the worldwide market, such as Nextiva, RingCentral, Ooma, Grasshopper, Dialpad, Vonage, CallHippo, 8×8, Mitel, GoTo, Aircall, Inc., Zoom Video Communications, Intermedia, Line2, 3CX, Net2Phone, Freshworks, MightyCall, OpenPhone, Webex by Cisco, VirtualPBX, Phone.com and more.
| VoIP Phone Service | Starting Price per Month |
|---|---|
| VirtualPBX | $9 |
| 3CX | $12.08 |
| Phone.com | $12.74 |
| OpenPhone | $13 |
| Webex by Cisco | $14.50 |
| Zoom | $14.99 |
| Vonage | $14.99 |
| Dialpad | $15 |
| CallHippo | $15 |
| MightyCall | $15 |
| 8×8 | $15 |
| Line2 | $15.99 |
| Ooma | $19.95 |
| Net2Phone | $18.99 |
| Nextiva | $17.95 |
| RingCentral | $20 |
| Freshworks | $27 |
| GoTo | $27 |
| Intermedia | $27 |
| Grasshopper | $28 |
| Aircall | $30 |
Out of which let us know in detail about the price plans of the 12 best VoIP phone services for business and their quality.
1. RingCentral
For businesses, RingCentral is a go-to for cloud-based collaboration and communication solutions. Their VoIP phone service, which provides voicemail, call management, team messaging, and video conferencing, is a standout feature. RingCentral’s scalable solutions make it a viable option for small to large businesses. They also provide mobile apps, a user-friendly interface, and seamless integration with top enterprise software, such as Salesforce and Microsoft 365.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Essentials | $19.99 | Unlimited calls, team messaging, and more |
| Standard | $24.99 | Additional video conferencing and integrations |
| Premium | $34.99 | Advanced analytics and integrations |
| Ultimate | $49.99 | Device status reports and unlimited storage |
2. Vonage
Vonage Business offers VoIP phone services solutions tailored for businesses of all sizes. Their services include virtual phone numbers, video conferencing, and team messaging. Vonage provides flexibility in choosing plans and allows users to keep their existing phone numbers.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Mobile | $19.99 | Unlimited calling and mobile app |
| Premium | $29.99 | Video conferencing and voicemail transcription |
| Advanced | $39.99 | CRM integration and call recording |
3. Nextiva
Nextiva provides VoIP phone systems with a focus on reliability and scalability. Their services include CRM integration, call analytics, and team collaboration tools.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Essential | $19.95 | Unlimited calling and voicemail |
| Professional | $20.95 | CRM integration and team messaging |
| Enterprise | $27.95 | Advanced analytics and call recording |
4. Dialpad
Dialpad is a cloud-based communication platform that offers VoIP services, team messaging, and video conferencing. They focus on providing modern, mobile-friendly solutions for businesses.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Standard | $15.00 | Business phone system and messaging |
| Pro | $25.00 | Video conferencing and integrations |
| Enterprise | $35.00 | Analytics and 24/7 support |
5. CallHippo
CallHippo is a cloud-based virtual phone system and VoIP service provider that offers a range of features to help businesses manage their communication needs effectively. It’s designed to be user-friendly and scalable, making it suitable for small businesses, startups, and larger enterprises.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Bronze | $14.00 | Basic features, local number, 1 user |
| Silver | $18.00 | Additional features, toll-free number, 1 user |
| Platinum | $35.00 | Advanced features, multiple users, IVR, CRM integration |
6. Ooma
Small and medium-sized businesses can benefit from Ooma’s customized VoIP phone solutions. The company offers a range of services, including voicemail, virtual receptionists, and call forwarding.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Ooma Office | $19.95 | Unlimited calling and virtual receptionist |
| Ooma Office Pro | $24.95 | Call recording and enhanced call blocking |
7. Grasshopper
Entrepreneur and small business-friendly Grasshopper specializes in providing virtual phone systems that suit different needs. One can opt for toll-free numbers that come with perks like call forwarding, among other choices. Additionally, voicemail transcription services are also part of their comprehensive package.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Solo | $29.00 | 1 phone number and unlimited extensions |
| Partner | $49.00 | 3 phone numbers and additional features |
| Small Business | $89.00 | 5 phone numbers and advanced features |
8. Aircall
For businesses of today, Aircall presents itself as a cloud-based phone system that is customized to support sales staff and customer support. The virtual phone infrastructure is equipped to simplify communication matters while integrating with popular CRM and helpdesk software for convenience.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Essential | $30.00 | Basic phone system features, unlimited calls |
| Professional | $50.00 | Advanced features, integrations, and analytics |
| Custom | Custom Pricing | Tailored solutions for enterprise requirements |
9. 8×8
8×8 offers a comprehensive cloud communications platform that includes VoIP phone services, team messaging, and video conferencing. Their solutions are suitable for businesses looking for unified communications tools.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| X2 | $25.00 | Unlimited calling and messaging |
| X4 | $45.00 | Video conferencing and analytics |
| X6 | $75.00 | Contact center features and integrations |
10. VirtualPBX
VirtualPBX is a cloud-based business phone system provider that offers features like call routing, voicemail, auto-attendant, and integration options. They focus on providing flexible and scalable solutions for businesses.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Dash Basic | $19.99 | Unlimited minutes, voicemail, and auto-attendant |
| Dash Pro | $24.99 | Advanced analytics and call recording |
| Dash Unlimited | $27.99 | Unlimited international calling and integrations |
11. Phone.com
Phone.com provides VoIP phone services with features like toll-free numbers, virtual receptionists, and call routing. They cater to businesses of all sizes, from startups to enterprises.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Base | $9.99 | 300 minutes, toll-free number, and voicemail |
| Plus | $19.99 | 500 minutes, unlimited text, and advanced features |
| Pro | $29.99 | 1,000 minutes, video conferencing, and integrations |
12. 3CX
3CX is a software-based IP PBX (Private Branch Exchange) system that allows businesses to set up their VoIP phone systems. It offers features like video conferencing, chat, and call center capabilities.
Sample Price Plan Table (per user per month):
| Plan | Price | Features |
|---|---|---|
| Standard | $8.33 (annual) | Basic phone system functionality |
| Pro | $16.67 (annual) | Advanced features, including video conferencing |
| Enterprise | $24.17 (annual) | Contact center and CRM integrations |
FAQs About VoIP:
What is VoIP?
VoIP stands for Voice over Internet Protocol. It’s a technology that allows voice and multimedia communication over the internet instead of traditional phone lines.
How does VoIP work?
VoIP converts voice signals into digital data and transmits them over the internet as packets. These packets are then reconverted into audio at the recipient’s end.
Do I need special equipment for VoIP?
You can use VoIP with a computer, smartphone, or a VoIP phone. Some providers offer analog telephone adapters (ATAs) for traditional phones.
Is VoIP more affordable than traditional phone service?
VoIP is often more cost-effective because it relies on your internet connection, eliminating the need for a separate phone line.
What are the benefits of VoIP?
Benefits include cost savings, flexibility, scalability, and access to advanced features like video conferencing and virtual numbers.
Is VoIP suitable for residential use?
Yes, many VoIP providers offer plans for residential users, providing an affordable alternative to traditional landlines.
FAQs About VoIP Phone Service:
What is VoIP phone service?
VoIP phone service enables voice communication using the internet rather than traditional phone lines.
What features can I expect from VoIP phone service?
Features can include call forwarding, voicemail, auto-attendant, video conferencing, call recording, and more, depending on the provider.
Can I keep my existing phone number with VoIP?
Many VoIP providers allow you to port your existing phone number to their service.
Do VoIP calls work during power outages?
VoIP may not work during power outages unless you have backup power for your internet equipment. Some providers offer failover options.
FAQs About VoIP for Small Business:
Is VoIP suitable for small businesses?
Yes, VoIP is an excellent choice for small businesses. It offers cost savings, scalability, and a range of features that can enhance productivity.
What features are beneficial for small businesses using VoIP?
Features like auto-attendant, call routing, conferencing, and integration with CRM systems can benefit small businesses.
Can VoIP grow with my business?
Yes, VoIP is scalable, and you can easily add or remove users as your business needs change.
What internet speed is required for VoIP?
A stable broadband connection with sufficient bandwidth is recommended for high-quality VoIP calls. Typically, a minimum of 100 kbps per call is required.
What is the cost of VoIP for small businesses?
Costs vary based on the provider and the features you choose. Many providers offer competitive pricing tailored to small business needs.